Privacy Policy for Oshud Sheba

Privacy Policy for Oshud Sheba

Effective Date: June 19, 2025

Welcome to Oshud Sheba, the medicine delivery app operated in Chauddagram Upazila. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

1. Information We Collect

a) Personal Information:

  • Name

  • Phone number

  • Delivery address

  • Prescription details (if uploaded)

b) Device Information:

  • Device ID (for security and fraud prevention)

  • OS version, model

c) Location Information:

  • When you allow location access, we collect your current GPS location to:

    • Confirm your delivery address

    • Optimize delivery time and location accuracy
      We only collect location while the app is in use for delivery purposes and do not track you in the background.

d) Call Functionality:

When you tap the "Call Us" button, the app redirects you to your phone's dialer with our number pre-filled. We do not make calls automatically or access your call logs.

2. How We Use Your Information

  • To process your medicine orders and deliver them accurately.

  • To contact you regarding your order if needed.

  • To verify your delivery location and ensure timely delivery.

  • To fulfill legal and regulatory obligations regarding prescription handling.

  • To improve app features and customer experience.

3. Permissions We Request

  • Location Access (Approximate & Precise): To get your real-time location for order delivery purposes.

  • Phone Call Access: To redirect you to your dialer when contacting customer support (no call logs or auto-dialing).

  • Internet Access: To communicate with our servers for order processing and updates.

  • Storage Access (if applicable): To allow you to upload prescription images for order verification.

4. Data Sharing and Security

  • Your data is not sold or shared with unauthorized third parties.

  • Only authorized personnel (delivery partners, pharmacy staff) may access necessary information to complete your order.

  • All information is securely stored and protected.

5. Your Rights

You have the right to:

  • Request deletion or correction of your data.

  • Withdraw permission for location or personal data at any time via device settings.

6. Children's Privacy

This app is not intended for children under 13. We do not knowingly collect data from minors.

7. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 Email: oshudsheba@gmail.com
📞 Phone: [Your support number]
📍 Address: Chauddagram, Comilla, Bangladesh

8. Changes to This Privacy Policy

We may revise this Privacy Policy as our services evolve. Updates will be reflected here and in-app.



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